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Improving Efficiency in Federal Background Investigations: The Growth Mindset Approach

Writer's picture: Hannah WaldropHannah Waldrop

EMT Holdings' Commitment to Investigator Growth


As a contractor conducting federal background investigations, efficiency is key—not just for meeting deadlines but for delivering accurate, high-quality work that upholds national security.



graphic of 4 strategies to growth mindset and magnifying glass


In a role that demands adaptability and persistence, adopting a growth mindset—the belief that skills and efficiency improve through effort and learning—can be a game-changer for your career. It's not just about getting the job done; it's about constantly striving to become a better investigator.

This dedication to continuous improvement benefits your own career trajectory but also strengthens the integrity of the entire background investigation process, a responsibility we all share.


Four Strategies Towards a Growth Mindset


The following strategies will help you incorporate a growth mindset into your work as an investigator:


Approach Each Case as a Learning Opportunity


Every investigation comes with unique challenges—tight deadlines, uncooperative subjects, or missing data. Use these moments to refine your questioning techniques, adaptability, and problem-solving skills.


Think of each case as a puzzle to be solved. What new skill can you hone? Perhaps it's mastering a new database search technique or developing a more empathetic approach to interviewing. Embrace the challenge and extract the learning opportunity.


Turn Feedback into a Competitive Edge


Reviewer comments and requests for edits aren’t setbacks—they are tools to help you sharpen your report-writing skills and ensure compliance with strict federal standards. Contractors who embrace feedback consistently deliver high-quality work.


Don't view feedback only as criticism; view it as a roadmap to improvement. Actively seek feedback, even when you think you've done a great job. A fresh perspective can often reveal areas for refinement that you might have missed.


Build Resilience through Continuous Improvement


Fluctuating caseloads, evolving policies, and client expectations require flexibility. Commit to improving your investigative techniques, streamlining workflows, and staying updated on industry trends to maintain an edge in this competitive field.


The world of background investigations is dynamic. New technologies emerge, regulations change, and best practices evolve. Staying stagnant is not an option. Are you actively seeking out professional development opportunities? Are you networking with other investigators to share best practices? These are the actions that will build your resilience and ensure long-term success.


Prioritize Process Over Shortcuts


Efficiency isn’t just about speed—it’s about accuracy and professionalism. A reputation for thorough and consistent work is what sets top contractors apart in this demanding industry.


Cutting corners might seem tempting when deadlines loom, but in the long run, it will always backfire. A single lapse in thoroughness can have serious consequences, not only for your career but also for individuals and organizations relying on your work. Develop a systematic approach to your investigations, one that prioritizes accuracy and compliance above all else.



What's your biggest challenge in maintaining efficiency as a contract background investigator?

  • Managing time effectively across multiple cases

  • Staying updated on changing regulations and policies

  • Accessing reliable data and resources

  • Dealing with uncooperative subjects or witnesses

You can vote for more than one answer.



At EMT Holdings, we are committed to partnering with individuals who share this growth-oriented mindset. We understand that investing in our contractors is an investment in the quality of our services and the reputation of our company. We offer opportunities for professional development, access to training resources, ongoing support from a team of experienced investigators, and the chance to grow your career in this critical field. 


Until Next Time,



hwaldrop.pmo@emt-holdings.com / Tel. 770-776-7483



 


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